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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All HORIBA products

The group "New Technologies" offers for review the products of the plant HORIBA: gas mixture generators, Gas analyzers, Particle analyzers, Gas sampling systems, Monitoring stations, Monochromators, Detectors, Spectrofluorimeters and spectrometers, Ellipsometers
  • Software HORIBA
    Software
    HORIBA et al.
  • Spectral ellipsometers HORIBA
    Spectral ellipsometers
    Auto SE, UVISEL, etc.
  • Resonance systems HORIBA
    Resonance systems
    SPRi XelPleX, OpenPlex, etc.
  • Spectrometers HORIBA
    Spectrometers
    iHR, FHR, etc.
  • Spectrofluorimeters HORIBA
    Spectrofluorimeters
    Fluoro, Dual FL, etc.
  • Scientific cameras HORIBA
    Scientific cameras
    AToR EMCCD, iRiS, etc.
  • Analytical microscopes HORIBA
    Analytical microscopes
    XGT 7200, etc.
  • Detectors HORIBA
    Detectors
    EMCCD, CCD, INGAAS, etc.
  • Vacuum monochromators HORIBA
    Vacuum monochromators
    H 30, 20, TGM, PGM, etc.
  • Monitoring stations HORIBA
    Monitoring stations
    SLAV et al .
  • Sound control systems HORIBA
    Sound control systems
    ASK ZV et al .
  • Gas mixture generators HORIBA
    Gas mixture generators
    APMC 370 et al.
  • Nitrogen gas analyzers HORIBA
    Nitrogen gas analyzers
    APNA 370 et al.
  • Sulfur gas analyzers HORIBA
    Sulfur gas analyzers
    APSA 370 et al.
  • Analyzers of petroleum products HORIBA
    Analyzers of petroleum products
    OCMA 350, 500, 550, etc.
  • Multiparameter devices HORIBA
    Multiparameter devices
    U 50, etc.
  • Flue Gas analyzers HORIBA
    Flue Gas analyzers
    ENDA 5000, etc.
  • Component gas analyzers HORIBA
    Component gas analyzers
    VA 3000, VS 3000, etc.
  • Carbon gas analyzers HORIBA
    Carbon gas analyzers
    APMA 370 et al.
  • Ozone gas analyzers HORIBA
    Ozone gas analyzers
    APOA 370 et al.
  • Methane gas analyzers HORIBA
    Methane gas analyzers
    APHA 370 et al.
  • Zero Gas generators HORIBA
    Zero Gas generators
    ZNV 7 , etc.
  • Particle Analyzers HORIBA
    Particle Analyzers
    APDA 372 et al.
  • Gas extraction systems HORIBA
    Gas extraction systems
    GPS 5, etc.

NEW TECHNOLOGIES GROUP

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